Flat 30% OFF

TRIO Customer Service Guide

We’re Here to Help

At TRIO, we believe that great style should come with great service. Whether you’re shopping in-store or online, we’re here to make your experience smooth, enjoyable, and inspiring.

Shipping & Delivery

  • Standard Delivery: 3–5 business days (Nationwide)
  • Express Delivery: 1–2 business days (Available in select cities)
  • Order Tracking: A tracking link will be sent via SMS or email once your order is dispatched.

Exchange & Returns Policy

Need to exchange an item or facing an issue with your order? We’re here to make it right.

Email us at: support@trio.com
Call us at: 0300-XXX-XXXX (replace with complete number)

Items must be unused, unwashed, and returned within 10 days with original tags and proof of purchase.

Payment Methods

We offer secure and flexible ways to pay:

  • Cash on Delivery (COD)
  • Credit/Debit Cards (Visa/Mastercard)
  • Bank Transfers
  • EasyPaisa / JazzCash

Size & Fit Guidance

Need help picking the perfect fit?

  • Check our detailed Size Chart available on each product page

Talk to Us on WhatsApp

Have a quick question or need a style tip?
Message us directly at 0300-123-TRIO

Or visit our flagship store.

Customer Support Hours

  • Monday – Saturday: 11:00 AM to 8:00 PM
  • Sunday: 12:00 PM to 6:00 PM

Stay Connected

For style drops, fashion inspo, and updates, follow us:

  • Instagram: @the.triodesign
  • Facebook: The Trio Design

❤️ Thank You for Choosing TRIO

We’re more than just a clothing store — we’re a fashion family. Your support means the world to us. If you have feedback, suggestions, or just want to say hello, we’d love to hear from you.

Let me know if you’d like this adapted for in-store signage, website FAQs, or chat support scripts. I can also create a printable card version for packaging inserts.

My Cart
Wishlist
Recently Viewed
Categories