TRIO Customer Service Guide

We’re Here to Help

At TRIO, we believe that great style should come with great service. Whether you’re shopping in-store or online, we’re here to make your experience smooth, enjoyable, and inspiring.

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Shipping & Delivery

  • Standard Delivery: 3–5 business days (Nationwide)
  • Express Delivery: 1–2 business days (Available in select cities)
  • Order Tracking: A tracking link will be sent via SMS or email once your order is dispatched.

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Exchange & Returns Policy

Need to exchange an item or facing an issue with your order? We’re here to make it right.

Email us at: info@the-trio.com
Call us at: 0316-6633333

Items must be unused, unwashed, and returned within 10 days with original tags and proof of purchase.

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Payment Methods

We offer secure and flexible ways to pay:

  • Cash on Delivery (COD)
  • Credit/Debit Cards (Visa/Mastercard)
  • Bank Transfers
  • EasyPaisa / JazzCash

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Size & Fit Guidance

Need help picking the perfect fit?

  • Check our detailed Size Chart available on each product page

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Talk to Us on WhatsApp

Have a quick question or need a style tip?
Message us directly at 0316-6633333

Or visit our flagship store.

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Customer Support Hours

  • Monday – Saturday: 11:00 AM to 8:00 PM
  • Sunday: 12:00 PM to 6:00 PM

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❤️ Thank You for Choosing TRIO

We’re more than just a clothing store — we’re a fashion family. Your support means the world to us. If you have feedback, suggestions, or just want to say hello, we’d love to hear from you.

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